This report compares the Pre-RO (Softened) and Post-RO (DI/RO) water analysis results against the **Optimal Chemical Water Qualities for Instrument Reprocessing** standard from the GETINGE document.
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Service Call Reason: Received a call from NMG complaining about the performance of the water treatment system.
Visit Date: October 15, 2025
Lab Sample Date: October 18, 2025
Comparison of Pre-RO water (Sample W.CH.25.214) against the **Softened** water standard.
| Parameter | Unit of Measure | Standard (Softened) | Lab Result (Pre-RO) | Result |
|---|---|---|---|---|
| pH value | - | 6.5-8.5 | 6.68 | PASS |
| Hardness | mg/L (ppm) | < 10 | 2 | PASS |
| Conductivity (@ 25°C) | µS/cm | < 500 | 433 | PASS |
| Chloride (Cl) | mg/L (ppm) | < 60 | 115 | FAIL |
| Iron | mg/L (ppm) | < 0.3 | 0.06 | PASS |
| Copper | mg/L (ppm) | < 0.1 | < 0.001 | PASS |
| Silica (SiO₂) | mg/L (ppm) | ≤ 2 | 0 | PASS |
| Phosphate (P₂O₅) | mg/L (ppm) | < 10 | 0.03 | PASS |
The **Pre-RO (Softened)** water **FAILS** the standard due to a high **Chloride** concentration (115 mg/L), which exceeds the standard limit (< 60 mg/L). All other tested parameters are within the acceptable limits.
Comparison of Post-RO water (Sample W.CH.25.213) against the **DI/RO** water standard.
| Parameter | Unit of Measure | Standard (DI/RO) | Lab Result (Post-RO) | Result |
|---|---|---|---|---|
| pH value | - | 5-7.5 | 7.14 | PASS |
| Hardness | mg/L (ppm) | ≤ 2 (Conversion from ≤ 0.02 mmol/L) | 2 | PASS |
| Conductivity (@ 25°C) | µS/cm | ≤ 5 | 51.6 | FAIL |
| Chloride (Cl) | mg/L (ppm) | ≤ 0.2 | 15 | FAIL |
| Iron | mg/L (ppm) | ≤ 0.1 | 0 | PASS |
| Copper | mg/L (ppm) | ≤ 0.1 | < 0.001 | PASS |
| Silica (SiO₂) | mg/L (ppm) | ≤ 1 | 0 | PASS |
| Phosphate (P₂O₅) | mg/L (ppm) | ≤ 0.5 | 0.05 | PASS |
The **Post-RO (DI/RO)** water **FAILS** the standard for two parameters:
The Hardness (2 mg/L) passes the converted standard (≤ 2 mg/L).
Note: RO Soft Water = Before RO (Pre‑RO / Softened), RO Hot Water = After RO (Post‑RO).
| Parameter | Unit | Before RO (RO Soft Water) |
After RO (RO Hot Water) |
|---|---|---|---|
| pH (25°C) | – | 7.27 | 8.25 |
| Total Dissolved Solids (TDS) | mg/L (ppm) | 124.9 | 5.77 |
| Conductivity | µS/cm | 276 | 13.18 |
| Chloride (Cl) | mg/L (ppm) | 60 | 4.5 |
| Sulfate (SO₄) | mg/L (ppm) | 1 | 1 |
| Nitrate‑N (NO₃‑N) | mg/L (ppm) | 0.2 | 0.5 |
| Nitrite‑N (NO₂‑N) | mg/L (ppm) | 2 | 3 |
| Fluoride (F) | mg/L (ppm) | 0 | 0 |
| Total Phosphorus (PO₄) | mg/L (ppm) | 0.029 | 0.022 |
| Calcium as CaCO₃ | mg/L (ppm) | 4 | 0 |
| Calcium (Ca) | mg/L (ppm) | 1.6 | 0 |
| Magnesium as CaCO₃ | mg/L (ppm) | 4 | 0 |
| Magnesium (Mg) | mg/L (ppm) | 0.97 | 0 |
| Iron (Fe, ferrous) | mg/L (ppm) | 0 | 0.02 |
| Cadmium (Cd) | mg/L (ppm) | <0.00005 | <0.00005 |
| Total Hardness | mg/L (ppm) | 8 | 0 |
| Total Chlorine | mg/L (ppm) | 0 | 0.01 |
| Silica (SiO₂) | mg/L (ppm) | 0.3 | 2.9 |
| Odor | – | Odorless | Odorless |
The following tables consolidate all available water quality reports, sorted chronologically from August 2024 to October 2025, to show historical performance trends.
| 13/8/2024 (R.O SOFT) | 13/8/2024 (TANK R.O SOFT) | 24/9/2024 (Veolia Feed Water) | 23/10/2025 (SOFT) | Line Trend |
|---|---|---|---|---|
| 7.27 | 7.18 | 8.02 | 6.68 | Variable |
| 124.9 | 124.7 | 164 | 200 | Increasing (↑) |
| 60 | 65 | 95 | 115 | Increasing (↑) |
| 1 | 1 | N/R | N/R | Stable (≈) |
| 8 | 8 | 0 | 2 | Decreasing (↓) |
| 0 | 0 | 0.18 | 0.06 | Variable |
| 276 | 277 | 355 | 433 | Increasing (↑) |
| 13/8/2024 (R.O HOT WATER) | 13/8/2024 (TANK R.O WATER) | 24/9/2024 (Veolia Hot Water) | 23/10/2025 (R.O.01) | Line Trend |
|---|---|---|---|---|
| 8.25 | 8.4 | 8.13 | 7.14 | Decreasing (↓) |
| 5.77 | 5.4 | 5 | 23.3 | Increasing (↑) |
| 4.5 | 4.2 | 3 | 15 | Increasing (↑) |
| 1 | 1 | N/R | N/R | Stable (≈) |
| 0 | 0 | 0 | 2 | Increasing (↑) |
| 0.02 | 0.01 | 0.03 | 0 | Variable |
| 13.18 | 12.36 | 12 | 51.6 | Increasing (↑) |